Applications for Major non-conformances, customer complaints, reoccurring issues, team approach needed. D1. Establish the team. D2. Describe the Problem/ D3. Implement and verify interim containment actions. D4. Identify and verify root causes. D5. Choose and verify corrective actions. D6. Implement and validate Permanent Correct Actions. D7. Prevent recurrence. D8. Congratulate the team.